531 What Does the Fire Department Need to Know About You and Why? Becoming Part of the Solution Instead of Being Part of the Problem

Sponsored by the Fire Protection Practice Specialty
When on the telephone with a 9-1-1 dispatcher and are requesting every big red truck available now is not the time to think about what is going to happen next. Emergency responders need to be confident that you are as concerned about their safety as they are about yours. Unfamiliarity on both sides can lead to inaccurate assumptions and poor decisions. Pre-incident planning done as a cooperative effort can instill a greater level of confidence in both parties. Become part of the solution not the problem.

Instructor(s): Frank J. Baker, CSP, CFPS, ALCM, Eastern Alliance Insurance Group, Noblesville, IN

Level: I A