Studies on human error clearly demonstrate that reducing human error to zero is not possible and that some organizations actually experience an increase in average error rates with traditional error reduction approaches. While you cannot reduce human error to zero, gaining a greater understanding of human error may provide you with the ability to bring the impact of the consequences down to zero. In this workshop, you will learn the results of the latest studies on human error performed by NASA and others and take away tools available to address human fallibility.
• Differentiate between active error and latent error
• Identify error precursors in your workplace
• Implement tools in your organization that are designed to aid your efforts in reducing the consequences of errors to zero
Instructor(s): T. Shane Bush, CPT, President, BushCo, Inc., Idaho Falls, ID
Credit: 1 Day / .7 CEU / 1.17 IH CM Point # 09-2807