Users still need instructions and warnings to guide them in the safe and proper use of products. Good design, clear instructions and warnings, placement of graphics, all the traditional elements hold true whether designing for print or online materials. Dr. Robinson discusses how to perform a product hazard analysis necessary for correctly designing warning labels. Solidly grounded in research, but presented in a down-to-earth approach, this is an essential guide for designing and evaluating product warnings and instruction manuals. It can also be used by safety professionals faced with older equipment that has been modified or with operating and servicing instructions that lack complete safety procedures. Equipment modifications may have made the original operating manuals, or shutdown and servicing instructions, incomplete or even obsolete. Warnings, particularly on older machinery may be missing or abraded. This book contains instructions on conducting the hazard analysis and how to design and develop warning labels and instruction manuals.
What’s New in the Fourth Edition
- New organization to clarify the principles of manual and warning development
- Writing and designing manuals in the global marketplace: Who are your users?
- Expanded chapter on product safety and warnings
- Information on international standards for warnings: EU and country-specific requirements
- Addresses product safety and liability prevention
- Explores industrial and technical products as well as consumer products
- Covers the new ANSI Z535.6 standard for safety material in manuals
- Discusses the design of on-product warning labels
- Examines the integral role of manuals in safe product design
Patricia A. Robinson is owner of Coronado Consulting Services, LLC, serving both U.S. and international clients in developing and designing product instructions and warnings. She was formerly on the faculty of the University of Wisconsin—Madison, College of Engineering where she developed the technical communication certification program.