Crisis Leadership: Planning for the Unthinkable
By Ian Mitroff, Ph.D
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Member Price $47.95 $43.16 Order #10835 (Member/Non-Member pricing will be calculated at final checkout.) |
From product defects to environmental disasters--almost every day a new corporate crisis hits the headlines—and in most cases, the results are disastrous. According to Mitroff, this signals the need for crisis leadership. In this book, Mitroff focuses on the need to prevent a crisis before it occurs, rather than merely put the best possible spin on the aftermath. He shares the factors and forces to be considered to implement effective, proactive leadership, and shows how various corporate functions can interact to respond to crises and minimize their occurrence. In addition, he discusses the role of emotional IQ in handling, responding to and preparing for a crisis.