Getting to Yes: Negotiating Agreement Without Giving In
By Roger Fisher, William L. Ury and Bruce Patton
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Member Price $12.99
Order #10810 (Member/Non-Member pricing will be calculated at final checkout.) |
Getting to Yes provides a concise, step-by-step strategy for coming to mutually acceptable agreements in every sort of conflict—whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, this books explains how to separate the people from the problem; focus on interests, not positions; work together to create options that will satisfy all parties; and negotiate successfully with people who are more powerful, refuse to play by the rules or resort to “dirty tricks.”