755  Crucial Conversations that Drive Workplace Safety

We believe there is a powerful way to make rapid and profound improvements in workplace safety. The power lies in seven key conversations, or undiscussables. When one of these safety problems occurs, it is rarely confronted or discussed, despite the potential of each to lead to unacceptable safety risks. Our research contains an important promise: if you can identify the conversations, then you can bring them into the open, discuss them and in many cases resolve them. This session will present data on each of these undiscussables and will show how to resolve them, how to prevent them in the future, and how to restore workplace safety.

Instructors: Al Switzler, VitalSmarts, Provo, UT

Level: B