Benchmarking - Finding Out What You REALLY Want to Know

Description: We have all engaged in benchmarking activities at some level. Benchmarking is more than just calling your network of contacts and asking a few questions. Learn how to get the most from the time you spend benchmarking. By approaching benchmarking as a process your efforts will really pay off for you, your company and your benchmarking partner.
  Instructor(s): Stephanie H. Helgerman, CSP
Vera E. Jovanovic
Battelle Memorial Institute, Columbus, OH
  Level: B I