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Business & Communication Skills

Benchmarking: Using Internal and External Measure to Improve Safety Performance

1 Day / 0.7 CEUs

In this seminar, you will learn benchmarking skills for gathering data about safety practices and performance. Sources such as public databases, industry trade organizations, and informal networks will be discussed, as well as more formal benchmarking practices.

You will then learn how to select and use internal measures to monitor safety performance. Measures related to ongoing compliance, injury prevention, safety supervision, and safety awareness will be explored. Emphasis will be placed on tools that line managers can use for goal setting and measurement of supervisory accountability for safety.

Learning Objectives:

  • Conduct a simple safety benchmarking study
  • Identify and use appropriate measures to monitor safety program effectiveness
  • Develop tools that line managers can use to monitor safety performance
  • Demonstrate, with data, the effectiveness of your organization's safety program

Who Should Attend: Safety and line managers interested in using measurement to improve safety performance in their organization.

Benefits to Attendees: You will learn about different measurement techniques, enabling you to choose those that best fit your organization. You will then be able to involve management in the measurement process to improve safety accountability and ultimately safety performance.

Cost Analysis for Optimal Safety and Health Decisions

1 Day / 0.7 CEUs

In today's business environment there are many priorities that compete for an organization's limited resources. In order to ensure that safety and health activities are adequately funded, financial decision makers must be presented with a complete analysis of costs and benefits associated with proposed expenditures.

Managers must justify the benefits of investments in safety and health equipment, technology, staffing and programs in terms that offer value to their organizations. Ultimately criteria must be developed to identify and fund those initiatives that will result in the greatest degree of risk reduction.

This course will examine the process of making sound business decisions that will result in budgets sufficient to mitigate safety and health risks. Included in the course will be a review of current models available to analyze the value of safety and health investments.

Learning Objectives:

  • Recognize the value of effective planning processes in establishing safety and health investment strategies.
  • Learn how to quantify and present the benefits and costs of safety and health expenditures.
  • Utilize risk assessment methodologies to optimize safety and health investment decisions.
  • Evaluate existing models for analyzing safety and health investment strategies.

Who Should Attend:

  • Safety and health professionals
  • Operating managers with safety and health accountabilities
  • Individuals responsible for budgeting safety and health expenditures
  • Risk managers

Benefits to Attendees: You will learn techniques to evaluate the cost and benefit of safety and health decisions and develop techniques to justify the financial resources to minimize an organization's risk exposure.

Finance for the Safety Professional

1 Day / 0.7 CEUs

Today's safety and risk management professionals are often being asked to justify their programs in terms of pure financial benefit to the organization. Although a given safety or insurance program may offer optimum compliance or superior coverage, which of the alternatives best reduces the organization's long-term cost of risk? Without a working knowledge of corporate finance, the safety or risk manager is often less effective in communicating with senior management.

This seminar will provide the attendee with the ability to understand the organization's accounting and finance process, forecast retained losses and other costs, allocate those costs back to business units, and present safety and risk management proposals to senior management in financial terms.

Learning Objectives: At the completion of this seminar, attendees will be able to:

  • Understand the basics of financial accounting as used by corporations
  • Interpret financial statements such as balance sheets and income statements
  • Forecast retained and insured losses
  • Budget for bottom-line impact
  • Calculate internal rates of return
  • Allocate costs based on exposure and experience
  • Sell proposals to senior management in financial terms

Effective Training Techniques

1 Day / 0.7 CEUs

Attendees will learn how to conduct effective and memorable training sessions. This seminar will focus on practical ways to capture and keep an adult audience's attention. Instruction will include the use of various methods to stimulate interest in the topic being delivered. Learning Objectives:

Attendees will be able to:

  • List numerous ways to vary their training style
  • Explain how to capture and keep an adult audience's attention
  • Avoid habits that distract from their training objectives
  • Describe ways to creatively use overheads and presentation software
  • Write course descriptions and accurate learning objectives
  • Overcome distractions experienced by learners

Business Communicaion Skills

1 Day / 0.7 CEUs

The focus of this seminar is to enhance your communication skills in the areas of writing, speaking and listening. You will learn how to write clearly and persuasively as well as how to avoid many common errors that can hamper your messages. Attendees will also learn to make meetings more productive and to gain the greatest benefit from attending a meeting. At the seminar's end, attendees will have a solid grasp on what it takes to hone your communication skills and make all of your business messages clear and powerful.

Learning Objectives: Attendees will be able to:

  • Create clear and persuasive communication
  • Avoid common communication mistakes
  • Conduct efficient and effective meetings
  • Employ techniques to enhance listening skills

High Impact Safety Presentations

1 Day / 0.7 CEUs

Whether you are a veteran of 20 years of presenting or a newcomer to the field, the practical methods and techniques in this seminar can make all your presentations more powerful, interesting and effective. The instructor will share his experience in making thousands of safety presentations, training trainers, educating upper managers and presenting at numerous national safety conferences.

Topics Include:

  • How to help people learn and change
  • The art of positive safety motivation
  • Efficiently preparing the presentation
  • Five key elements of high-impact presentations
  • Assessing your safety training programs
  • How different organizations are successfully employing safety training to slash injuries and boost safety responsibility
  • How to customize pre-packaged presentation materials
  • How to make "dry" presentations come alive
  • How to deal with problem participants
  • How to reinforce safety training for ongoing impact

Learning Objectives:

  • Better employ positive methods for organizing and presenting safety training that involves participants, changes attitudes, and modifies behavior
  • Assess own presentation skills, strengths, and current limitations
  • Persuade senior management to support these safety efforts

Who Should Attend: This course is designed for everyone - safety managers, coordinators, committee members, and other internal safety leaders, and management safety champions - who wish to improve their ability to catalyze change, make memorable presentations, communicate more clearly in front of groups, and to become more persuasive. This is not instructor training in teaching presentation skills.

Benefits to Attendees:

  • Upbeat, highly involving seminar
  • Improve ability to influence line staff, managers, supervisors
  • Improve return on training investment
  • Boost their own training skills to a higher level
  • Become more comfortable in presenting
  • Increase your influence and credibility
  • Improve the reputation of safety and health

High-Impact Safety Communciations: Oral, Presentations and Written

2 Days / 1.4 CEUs

Communications are the nerve pulse of organizational safety. Safety professionals must be adept at getting upper management support, disseminating technical information and persuading resistant people to change.

Learning Objectives:

  • High Impact Oral Communications: Communicating effectively makes safety exciting and interesting, heals minor problems before they loom larger and elicits support for all safety efforts. This section will provide strategies and methods for becoming better in all face-to-face communications.
  • High Impact Presentations and Training: Training and safety presentations can energize a safety culture, encourage personal responsibility and provide skills the prevent injury. This section will provide a practical and strategic approach for planning, effectively delivering and strongly supporting safety training for lasting change.
  • High Impact Writing: Many occasions arise for promoting safety in writing - in proposals, memos, briefs, letters, handouts, policies, e-mail and articles. This section will emphasize making written safety communications more powerful, interesting and effective.

Highly Effective Negotiating & Management Techniques for the Modern Professional

1 Day / 0.7 CEUs

This is a practical professional development seminar designed to help attendees further their negotiating and management skills by learning techniques that help attain the decisions and actions desired to successfully manage the safety and health process in today's business environment.

Negotiation is an integral part of life whether you like it or not. As a safety professional, you often negotiate with superiors, subordinates, government officials, labor unions and family as conflict is a growth industry. This course will offer strategic techniques to help obtain the results you desire from others without jeopardizing your professional and personal relationship with the other party.

Learning Objectives: To teach attendees the negotiating and management skills and techniques that will result in obtaining the competitive edge needed to be a leader in the ever changing business world.

Who Should Attend: All safety and health personnel, supervisors, managers, union health and safety representatives, legal practitioners, and medical personnel.

Benefits to Attendees:

  • Improve negotiating and management skills by being exposed to:
  • Ten steps of masterful negotiations
  • Eighteen rules of successful negotiations
  • Attentive listening skills
  • Ideas on how to attain your ultimate career potential
  • Learn to effectively deal with diverse organizational elements
  • Learn modern management techniques

Power and Influence: Use It or Lose It!

1/2 Day / 0.35 CEUs

The safety professional has always been in a position to influence the approaches an organization takes in managing the safety process. In many instances, the safety professional has been quite successful, but in other cases, the safety professional has been a failure. Why are some safety professionals successful in influencing management and others failures?

This presentation will explain how safety professionals can be influential at all levels. It introduces the safety professional to the changing organizational environment, and shows how power and influence can be used to achieve the goal of managing the safety portion of the business. The participant will be exposed to a four-step process necessary to understanding and effectively building and using influence to assist management in developing the sub-culture of safety.

Benefits to Attendees: At the completion of this seminar, participants will better understand the environment in which they function and how to use the four (4) steps to achieve success in managing their organization's safety and health process.