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Behavioral Safety Management

The Psychology of Safety: How to Involve People in Achieving a Total Safety Culture

1 Day / 0.7 CEUs

Participants will learn principles and methods from behavioral science to develop techniques and tools for increasing safe behaviors and decreasing at-risk behaviors on a large scale. The behavior-based approach requires new perspectives toward safety, including a systems perspective that leads to fact finding (rather than fault findings), proactive stance, and an appreciation for continuous improvement. In addition, the behavior-based approach to safety is achievement oriented with focus on the process (rather than remote outcomes), and needs to be driven from the bottom through teamwork with support from the top.

This program will address the challenge of motivating employees to accept the behavior-based techniques and use them willingly and routinely over the long term. Specific personal feelings and attitudes that influence a person's propensity to actively care will be discussed as well as ways to improve on this. Actively caring means going beyond the call of duty for another person's safety and health. Increasing actively caring is key to achieving a Total Safety Culture.

Learning Objectives:

  • Practice the dynamics of human nature relevant to improving occupational safety and cultivating a Total Safety Culture
  • Design interventions to motivate people to participate in safety improvement efforts, while also increasing their self-esteem, empowerment and belonging
  • Implement an employee-focused observation and feedback process for increasing safe behavior and decreasing at-risk behavior
  • Communicate feedback effectively, in order to support safe behavior and decrease at-risk behavior
  • Measure and evaluate safety from a process-oriented and achievement-focused perspective that keeps people in control of safety
  • Obtain and maintain involvement in a safety improvement process, while overcoming passive and active resistance
  • Understand what it takes for people to go beyond other-directed accountability and accept personal responsibility for safety

How To Increase Personal Accountability for Occupational Health and Safety

1/2 - 1 Day / 0.35 - 0.7 CEUs

People often use the words accountability and responsibility interchangeably. Whether you hold someone accountable or responsible for getting something done, you mean the same thing. You want that person to accomplish a certain task, and you intend on making sure it happens. In a sense, you're the score keeper in this situation. You assure that the job meets objectives before recording an achievement.

Learning Objectives:

  1. Accountability vs. Responsibility - Three Basic Kinds of Behavior
    • Other-directed
    • Self-directed
    • Automatic behavior
  2. Decreasing Top-Down Controls for Safety
    • Promote fact finding
    • Decrease punishment
  3. Increasing Feelings of Empowerment
  4. Helping People Feel Important
  5. Cultivating Belonging and Interpersonal Trust
    • Communication
    • Caring
    • Candor
    • Consistency
    • Commitment
    • consensus
    • Character
  6. Teaching and Supporting Safety Self-Management
    • Observe and record your own behavior
    • Analyze activator-behavior-consequence sequences
    • Take control of activators
    • Cure your own performance
    • Reward yourself
    • Set SMART goals
    • Chart progress and celebrate your success
    • Make a commitment
    • Enlist social support
    • Use mental imagery

The specific content and areas of emphasis will be determined following discussions with the Instructor.

Strategies for the Use of Safety Incentives: Motivating Employees for Safety Success

1 Day / 0.7 CEUs

Attendees will review the traditional ways organizations have looked at motivation, as theory and practice, in safety and in performance across the board. Each view will be carefully scrutinized and evaluated for strengths and weaknesses. The central role of employees in the improvement effort as a way of maintaining motivation will be emphasized along with a review of the work of Herzberg and Deming.

Learning Objectives:

  • Traditional views of motivation
  • Limitations and advantages of each view
  • The relevance of Herzberg research on motivational theory
  • Deming's view of motivation
  • The relationship of employee engagement to motivation, generally and specifically in safety

Evaluating Critical Success Factors in Behavior-Based Safety Programs

2 Days / 1.4 CEUs

Implementing a change effort in an organization is a significant undertaking. If the change effort is poorly planned or does not take into consideration those elements and factors crucial to success, then the effort may never get started or may fade away once the initial enthusiasm wanes.

Learning Objectives: In this course, we will look at the successful implementation of behavior-based initiatives. We will review the four phases organizations typically go through as they unfold the process. For each phase, we will review the objective of the phase and what typically occurs during each phase. The four phases include:

  1. Education/Gaining buy-In
  2. Assessment and Planning
  3. Implementation
  4. Continuous Improvement

Finally, we will discuss the "Critical Success Factors" which are commonly found with successful behavior-based safety systems and quality management initiatives. The factors include:

  1. A Structured Approach & Implementation Rigor
  2. Communication and Buy-In
  3. Management & Labor Leadership
  4. Implementation Team Competence
  5. Skills Training for Roles & Responsibilities
  6. On-going Support Mechanisms
  7. Use of Internal & External Technical Resources

From the course, attendees will understand a systematic approach for getting a change effort accepted and started in an organization. They will also learn how to evaluate a change effort to determine if it has the necessary elements needed to survive the period of struggle inherent with all change process and organizational chaos.

Improving Your Organization's Safety Culture

1 Day / 0.7 CEUs

This one-day course covers essential information and steps for attendees to apply to improving their organizational safety culture. Based upon concepts and practices that have proven effective in achieving organizational change, this one-day overview will provide attendees with the knowledge and basic tools to begin constructive change within their organization's safety culture. The presentation will show how positive improvements in the safety of the workplace and the effectiveness of the safety process result from a culture change process.

Learning Objectives:

  • Understand what a safety culture is and how it can affect the organization's safety process effectiveness
  • Culture Change - What is it? What are the levels of involvement? Who should be included?
  • Learn how to assess your current Safety Culture
  • Identifying unsafe attitudes, behaviors, and other barriers to improvement. Understand how they affect an organization's safety performance
  • Presenting and addressing the issues. Who's included?
  • Selling your ideas internally. Discover the role of the safety professional as a change agent
  • Provide a working knowledge of key organizational change concepts
  • Review and understand case study examples of application of concepts to safety culture change
  • What are the lessons learned? How can they be applied?

Who Should Attend:

  • Safety Professionals at all levels
  • Human Resource Professionals
  • Production Management
  • Operations Managers
  • Line and Operations Supervisors

Current Issues in Behavior-Based Safety: The State of the Art

1 Day / 0.7 CEUs

The finding from over 900 implementations of behavior-based safety in almost every imaginable setting will be presented in this course. There are right and wrong ways to approach the implementation of behavior-based technology in the industrial adult world. The Instructor will outline the pitfalls to and methods for success.

This one-day seminar will focus on current issues in behavioral safety, attendees will be able to discuss:

  • Basic Concepts - Understanding why behavior-based safety works.
  • Organizational Alignment - How to align vision and values with day to day practices.
  • Measurement - Alternatives to incidence rates. Keeping the baby and throwing out the bath water.
  • Incentives - Are incentives part of behavior-based safety or should they be eliminated, and if so how?
  • Results - What to expect; how to measure it