You have not viewed any products recently.

 
 
 
Crucial Conversations: Tools for Talking When Stakes are High Enlarge View
Crucial Conversations: Tools for Talking When Stakes are High
There are no alternate images available for this product.
 

Crucial Conversations: Tools for Talking When Stakes are High

SKU# 11306
Author: Kerry Patterson, Ron McMillan & Joseph Genny
 

Select Quantity:
Your Price: $17.99  Sale Price: $13.95
List Price:$17.99
 

 

When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you. You'll learn how to:

  • Prepare for high-impact situations with a six-minute mastery technique
  • Make it safe to talk about almost anything
  • Be persuasive, not abrasive
  • Keep listening when others blow up or clam up
  • Turn crucial conversations into the action and results you want

Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are top international corporate consultants and cofounders of Vitality Alliance, Inc., and VitalSmarts. Together they have developed dozens of corporate training programs for dozens of Fortune 500 companies.

ISBN: 978-007145835

 
 

Recently Viewed Items

You have not viewed any products recently.

 
 
 

Contact Us

Customer Service (M-F 8:30am - 5:00pm)
+1 847 699.2929

customerservice@asse.org

American Society of Safety Engineers
520 N. Northwest Hwy
Park Ridge, IL 60068